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Dear Tom,

One more time I would like to thank you for your help regarding the mishandle of our parquet caused by our builders. When you connected us to Martin, it was such a relief! For days we had been struggling trying to convince our builders that they had done a bad job. 

Martin had hardly entered our flat on Friday before they had understood the lack of quality of their work. Not only had they used bad sanding equipment, they had also put dirt on the floor after sanding, and not put the varnish on properly.

As you suggested I have attached some photos of our renewed beautifully herringbone parquet from the 1930s. 

Best regards

Mrs Tullus, London 


Hi Tom

Thank you for your advice the other day to prepare and finish a wood floor.  The job took many hours preparation and today, Sat evening, the first coat is on.  It looks stunning already.

Thank you again

 Chris Woodhouse


Hi Greg,

Just a quick thankyou for your help on Thursday 2nd Feb 2012. As promised the Laybond L19 MS Woodbond arrived on Friday. Great service, will no doubt be in touch again in the future.


Steve Hinson




I would like to thank you very much for your assistance and advise earlier.  You have stopped us making a bad choice and directed us to the correct course of action and products we needed. This level of customer service is extremely rare these days, and is to be highly commended.

If there is an equivalent to trip advisor for your industry I would be more than happy to give you positive feedback.



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